Ein Des Ein - Mobile and Web Development

Planning custom software around everyday business work

A team copies customer details between two systems, checks the result in a spreadsheet, then emails someone for approval. That is a useful starting point for a software project. A request to build a platform is much less useful until someone explains what the platform should change. Before commissioning custom software development, write down the work as it happens today. Include the awkward parts: duplicate records, missing information, approvals that arrive late, and e